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Brevo

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2,638 reviews
  • 4 profiles
  • 23 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2012
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Brevo Marketing Platform

2,542 reviews

Easily manage your marketing campaigns, transactional emails, and SMS messages all in one simple and powerful platform.

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Brevo Customer Data Platform

96 reviews

Brevo's Customer Data Platform (CDP) is a comprehensive solution designed to centralize, manage, and synchronize customer data across various platforms and channels. By consolidating both online and offline data into unified customer profiles, businesses gain a 360-degree view of their clientele, enabling more agile and informed decision-making. Key Features and Functionality: - Multiple Sources Import: Integrate data seamlessly from databases, data warehouses, FTP servers, or via API, ensuring all customer information is housed in a single platform. - Universal Data Model: Utilize standardized business objects to structure data consistently, enhancing scalability and coherence across datasets. - Identity Resolution: Implement custom deduplication rules to assign a unique identifier to each customer, eliminating redundancies and ensuring data accuracy. - Dataprep Custom Rules: Employ no-code recipes to clean and reformat data, preparing it for immediate business use without the need for technical expertise. - Scoring Library: Apply scoring models such as Recency, Frequency, Monetary (RFM) analysis or Lifetime Value (LTV) to refine marketing strategies and personalize customer interactions. - Dashboards & Data Exploration: Integrate with analytics tools to create advanced reports, facilitating better decision-making through comprehensive data visualization. Primary Value and Solutions Provided: Brevo's CDP empowers businesses to transform raw data into actionable insights, accelerating time-to-value and enhancing customer engagement. By unifying disparate data sources, companies can achieve a holistic understanding of their customers, leading to more personalized and effective marketing campaigns. The platform's intuitive tools allow teams to analyze customer behavior, segment audiences precisely, and deliver tailored content without relying on IT support. This streamlined approach not only improves operational efficiency but also drives smarter growth by enabling data-driven decisions that resonate with customers' preferences and behaviors.

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Employee Experience Analytics

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Employee Experience Analytics

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Brevo Reviews

Review Filters
Profile Name
Star Rating
2092
414
51
15
66
Verified User in Food & Beverages
UF
Verified User in Food & Beverages
04/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great Fit for a Small Shop: Solid Free Plan, Easy Unsubscribes, and Canva Integration

We're not regular users; we are a little shop, usually using the email campaign part once a year. We started to think about using it more to increase our interaction with our customers by sending newsletters. After a while on it, we start to understand how to use it (even if I think it's not really instinctive- it's sometimes difficult for us to understand how it works but we're still practicing) and it's comfortable to let Brevo manage the unsubscribe. We appreciate connecting Canva to it; it's pretty interesting for us, but for now we didn't try any other integration. I have nothing to say about performance; it's going well. We don't have a big use, so the performance is good for us. We are on FreePlan; it's enough for us. Like I said, it's a really little company. We appreciate the possibility to buy SMS credit. It's the only part of our purchase; it's good that we can buy only what we need. To use the sms campaign we asked for help about it, the person who answered us was clear we understood. I did't know a training part exist I will have a look. We didn't use the AI features. I can't talk about it.
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
03/31/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Marketing Automation

Cheapest platform for email marketing + very user-friendly
Verified User in Events Services
AE
Verified User in Events Services
03/31/2026
Validated Reviewer
Review source: Organic
Translated Using AI

Intuitive interface and AI drives creativity

I am fascinated by the intuitive way of doing it. Now, with AI, it is easier and opens new opportunities for creativity.

About

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HQ Location:
Paris

Social

@brevo_official

What is Brevo?

Brevo (Formerly Sendinblue) is the only all-in-one digital marketing platform that empowers businesses to build customer relationships through end to end digital marketing campaigns, transactional messaging, and marketing automation. Unlike other marketing solutions built for enterprise-level budgets and expertise, Brevo (Formerly Sendinblue) tailors its all-in-one suite to suit the marketing needs of growing SMBs in tough markets.

Details

Year Founded
2012